Privacy Policy

Last Updated: July 26, 2025

Our Privacy Promise

🚫 No Data Sales

We never sell, rent, or share your personal data with third parties for commercial purposes.

🔒 Minimal Collection

We collect only the data necessary to provide our services and improve user experience.

📊 Anonymous Analytics

Any data used for internal reports is completely anonymized and aggregated.

1. Introduction

Blackboard Studios (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our software products. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information.

Our Core Principle: We believe your data belongs to you. We don’t sell it, we don’t abuse it, and we use it only to provide you with better services.

2. Information We Collect

2.1 Information You Provide

• Contact Information: When you contact us through our website forms, we collect your name and email address solely to respond to your inquiry.
• Support Requests: If you request technical support, we may collect information necessary to resolve your issue.

2.2 Automatically Collected Information

• Website Analytics: We collect anonymous, aggregated data about website usage patterns, such as page views, session duration, and general geographic regions (country/state level only).
• Technical Information: Standard web server logs that include IP addresses, browser types, and referring pages for security and performance monitoring.

2.3 Software Usage Data

• Performance Metrics: Our software may collect anonymous usage statistics to help us improve performance and fix bugs.
• Error Reports: Crash reports and error logs that do not contain personal information.

3. How We Use Your Information

We use the collected information solely for the following purposes:

• Service Provision: To respond to your inquiries and provide customer support.
• Product Improvement: To analyze anonymous, aggregated usage patterns to improve our software and services.
• Security: To protect our services from abuse, fraud, and security threats.
• Legal Compliance: To comply with applicable laws and regulations when required.

We do NOT use your information for:

• Marketing to you (unless you specifically opt-in)
• Creating user profiles for advertising
• Selling or sharing with third parties for their commercial gain
• Tracking you across other websites

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties. We may only disclose information in the following limited circumstances:

• Legal Requirements: When required by law, court order, or legal process.
• Safety and Security: To protect the rights, property, or safety of Blackboard Studios, our users, or the public.
• Service Providers: With trusted service providers who assist us in operating our website or conducting our business, under strict confidentiality agreements.

5. Anonymous Analytics and Reporting

For internal business purposes, we may generate reports using aggregated, anonymous data that cannot be traced back to individual users. These reports help us:

• Understand general usage patterns
• Identify popular features and areas for improvement
• Make informed business decisions
• Ensure our services meet user needs

Important: This anonymized data contains no personally identifiable information and cannot be used to identify individual users.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis
• Secure server infrastructure and monitoring

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Specifically:

• Contact Inquiries: Deleted after the inquiry is resolved and any follow-up period has expired
• Support Tickets: Retained for a reasonable period to provide ongoing support
• Anonymous Analytics: Retained indefinitely as it cannot be tied to individuals

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a machine-readable format
• Objection: Object to the processing of your data in certain circumstances

To exercise these rights, please contact us at hello@blackboardstudios.com.

9. Cookies and Tracking

Our website uses minimal cookies and tracking technologies:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Anonymous usage statistics (you can opt-out in your browser settings)

We do not use: Advertising cookies, cross-site tracking, or third-party marketing pixels.

10. Third-Party Services

Our website and software may contain links to third-party services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party services you use.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the “Last Updated” date
• Notifying users via email for significant changes (if we have your email address)

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@blackboardstudios.com
Address: Blackboard Studios, Olathe, Kansas, USA

13. Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Other applicable state and federal privacy laws